Grievance Redressal Cell

Grevience Redressal Cell

The Student Grievance Redressal Cell is to attend to and resolve complaints submitted by students, fostering a conducive learning environment within the institution. Students have the option to express their grievances on both academic and non-academic issues within the campus, utilizing both online and offline modes.

Encouraging an open communication channel, students are urged to utilize suggestion boxes and the online grievance register to convey constructive suggestions and grievances for prompt attention by the Grievance Redressal Cell.The initiatives undertaken by the Grievance Redressal Cell are designed to address and resolve various concerns and issues raised by members of the institution. These initiatives aim to foster a supportive and conducive environment for all stakeholders.

Grievance Redressal Cell Initiatives

  • Accessible Complaint Mechanisms: The cell ensures that there are accessible and user-friendly mechanisms for submitting grievances. This includes suggestion boxes placed strategically across the campus and an online grievance register to facilitate the easy reporting of concerns.
  • Prompt Response: The Grievance Redressal Cell is committed to providing timely responses to the lodged complaints. Swift and efficient communication is maintained to acknowledge grievances and initiate the resolution process promptly.
  • Confidentiality and Sensitivity: Recognizing the importance of privacy, the cell handles all grievances with utmost confidentiality. Sensitivity to the nature of the concerns raised is a priority, ensuring a respectful and discreet resolution process.
  • Collaborative Problem-Solving: The cell promotes a collaborative approach to problem-solving. It engages with relevant stakeholders, including students, faculty, and staff, to gather diverse perspectives and formulate comprehensive solutions.
  • Regular Awareness Programs: Initiatives include organizing awareness programs to educate the campus community about the grievance redressal procedures. Workshops, seminars, and orientation sessions are conducted to ensure that individuals are well-informed about the available mechanisms.
  • Feedback Mechanism: The Grievance Redressal Cell establishes a feedback mechanism to assess the effectiveness of its initiatives. This involves seeking input from complainants and the overall campus community to continually enhance the redressal process.
  • Documentation and Analysis: The cell maintains systematic documentation of grievances and their resolutions. Periodic analysis of this data is conducted to identify recurring issues, enabling the development of proactive measures to prevent similar concerns in the future.
  • Continuous Improvement: Committed to ongoing improvement, the Grievance Redressal Cell reviews its processes regularly. Feedback from stakeholders, coupled with self-assessment, contributes to refining and enhancing the overall effectiveness of the grievance redressal system.

Committee Members

DesignationName
ChairpersonProf. Jagadeesha G.T
Co-ordinatorProf .Nandan V
MemberMs.Prof. Mahantesh S B
Student MemberMs. Vijayalakshmi
Mr. Prajwal M